Refund policy

Return & Cancellation Policy
At Mahavir Nx, every outfit is crafted with care and precision to make your celebrations memorable. We value your trust, and while we strive to deliver perfection, we understand that you may sometimes need to make changes to your order. Please review our Return & Cancellation Policy below.

Returns
You can place a return request within 5 days of delivery.

Returns are accepted only if the product delivered is defective, damaged, or incorrect.

For size issues, exchanges may be offered, subject to availability.

Items must be unused, unwashed, unaltered, and returned in original condition with tags, packaging, and invoice.

Customised, made-to-order, or altered products are not eligible for returns or exchanges.

A return/restocking fee of INR 199 will apply to all return requests within India.

Cancellations
Orders may be cancelled within 24 hours of placing the order.

Once processed or shipped, cancellations will not be accepted.

Customised or made-to-order products cannot be cancelled once confirmed.

Non-Returnable Items
Customised, altered, or made-to-order outfits.

Accessories including safas, mojaris, dupattas, malas, and brooches (due to hygiene and handling reasons).

Gift certificates, jewellery, potlis, juttis, and items bought on discount or sale are not eligible for return, refund, or exchange — unless there is a clear manufacturing defect.

Refunds
Refunds will be issued only for eligible returns or cancellations.

Refunds are processed to the original mode of payment within 7–10 business days after inspection/approval.

Shipping charges are non-refundable. Return/restocking charges (₹199) apply.